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This website states the following, "Weve now taken our reputation of excellent customer service online! Bring informed, personalized and objective travel knowledge and service to every client request." We analyzed that the web page also stated " Is independently owned and operated by experienced hands-on owners and managers who specialize in attention to detail." It also stated " Are a member of Travelsavers. A consortium of more than 2,800 independently owned travel agencies, which gives us tremendous buying power and clout among travel suppliers." The header had travel as the highest ranking search term. It was followed by travel agent, ohio, and northeast ohio which isn't as ranked as highly as travel. The next words they uses is midwest. northeast was also included and might not be understood by web engines.